Help · Validation rules
Packstation and Postfiliale
For orders shipping within Germany, this rule catches DHL Packstation, Postfiliale, and Paketshop addresses. Only DHL can deliver to them.
What this rule does
Germany's locker and parcel-shop network belongs to DHL. If you ship German orders with any other carrier, a Packstation address is undeliverable from the start. This rule catches those addresses so the order never gets that far.
What it catches
- Packstation 101 (with the buyer's Postnummer)
- Postfiliale 502
- Paketshop pickup points
If DHL is your German carrier, leave this rule Off. Packstation delivery is a feature for your buyers, not a problem.
What your buyer sees
Set to Block at checkout
Your buyer sees the message right at the address field, inside Shopify's own checkout, before payment. They fix the address and pay. The check runs inside checkout itself, so it adds no waiting time and nothing changes in your theme. Our default message:
You can replace it with your own wording in the rule's settings.
Set to Warn after purchase
The sale completes normally. On the order confirmation page we ask the buyer to
double-check the address, and when we have a verified fix they can apply it with one
tap. Orders with unresolved address problems are tagged
address-unverified
in your admin so you can catch them before fulfillment. This mode works with every
payment method, including Apple Pay and Google Pay express checkouts.
If a check can't run for any reason, the order goes through untouched. We never hold up a sale on our own uptime.
Set it up
Open Address Verifier in your Shopify admin, go to Settings, and pick Packstation and Postfiliale. Choose Off, Warn after purchase, or Block at checkout, write your own checkout message if you want one, and save. Changes are live on your next checkout. No deploy, no theme edit.
New installs start with this rule Off. Blocking is a shipping policy decision, so you make it, not us.
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